Gmail Verification Code Not Working? 7 Easy Fixes

A verification code that never arrives, or is rejected when you type it, can lock you out of your inbox at the worst moment. The cause is usually simple: an expired code, a weak signal, or a wrong clock on your phone. Try these seven fixes in order, and keep your phone close while you work through them.

1. Request a New Code and Use the Latest One

accounts.google.com1Request a newcodeUse only thelatest one2-Step VerificationEnter the 6-digit code482916Wrong code. Try again.Resend codeNext
Step 1: choose Resend code and use only the newest message.

Verification codes expire after a short time, and each new request replaces the earlier one. If you asked for several codes, only the most recent one works. Go back, choose Resend code, wait for the new message, and type it in right away without extra spaces.

2. Check Your Phone Signal and Number

2Check your signalMake sure texts can arriveMessagesGoogleYour verification codeis 482916MomSee you tonight
Step 2: confirm the text message has reached your phone.

Text messages can be delayed by weak signal or a full inbox. Make sure your phone has service, turn Airplane Mode off, and check that the number Google shows ends in the digits you expect. If it is an old number, choose Try another way instead of waiting.

3. Set Your Phone’s Date and Time to Automatic

3Fix date and timeTurn on Set AutomaticallyDate and TimeSet AutomaticallyTime ZoneAuto
Step 3: let your phone set the time on its own.

Codes from an authenticator app depend on your phone’s clock. If the time is off even by a minute, codes can fail. On iPhone, open Settings, then General, then Date and Time, and turn on Set Automatically. On Android, turn on Set time automatically in the Date and time settings.

4. Try Another Way to Verify

accounts.google.com4Try another wayto verifyPick what you canreach right nowChoose how to sign inTap Yes on your phoneGet a code from your authenticator appUse one of your backup codes
Step 4: choose the verification option you can use right now.

On the verification screen, choose Try another way. Depending on your setup, Google may offer a prompt on a phone where you are signed in, a code from an authenticator app, a security key or a backup code. Pick whichever is easiest to reach right now.

5. Use a Backup Code

5Enter a backup codeEach code works only onceBackup codesEach code can be used once0000 00000000 00000000 00000000 00000000 0000Get new codes
Step 5: enter one unused backup code, then create new ones.

When you turned on 2-Step Verification, Google gave you the option to save backup codes. Each code works once. Find your saved list, enter one when asked, and then generate a fresh set from your Google Account security page after you sign in.

6. Re-Sync Your Authenticator App

6Sync the app’s timeFix codes that keep failingSettingsCopy codesTime correctionfor codesUse with a dark theme
Step 6: open Time correction for codes and tap Sync now.

If you use Google Authenticator, open the app menu, choose Settings, and look for Time correction for codes, then tap Sync now. This fixes codes that are rejected because the app and Google’s servers disagree about the time. Try the new code straight away. In other authenticator apps this option may be in a different place.

7. Update Your Recovery Details or Recover the Account

myaccount.google.com7Update recoverydetailsOr start accountrecoverySecurityRecovery phone••• ••• 42EditRecovery emailr•••@mail.comEditBackup codesShow
Step 7: keep your recovery phone and email up to date.

If you no longer have access to the phone number, you will need to update it. Sign in using another method if you can, then open your Google Account security settings and change your recovery phone and email. If you cannot sign in at all, use Google’s account recovery page from a device and place you normally use.

Still Not Working?

Wait a few hours if you have made many attempts, because Google may temporarily limit requests. Never share a verification code with anyone, even if they say they are from Google or a bank. Once you are back in, save new backup codes and add a second recovery option. See also our guides on Gmail login not working and Gmail password reset.

Couldn’t Find Your Google Account? 7 Fixes for the Gmail Error

Seeing the message “Couldn’t find your Google Account” can feel alarming, but it usually means Google does not recognize the email address or phone number you typed. In most cases the cause is a typo, a different address than the one you remember, or an account that was removed long ago. Work through these seven checks in order to find your account or move on to a new one.

1. Check the Spelling of Your Email Address

accounts.google.com1Check thespellingLook for typosSign injohn.smth@gmail.comCouldn’t find your Google AccountForgot email?Next
Step 1: compare every letter of the address you typed.

Typos are the most common cause. Look closely at the letters, dots and numbers in your address. Gmail ignores dots, but a missing or extra letter will fail. Type the full address, ending with @gmail.com, and avoid trailing spaces. Retype it slowly instead of pasting it, then try again.

2. Try Your Phone Number Instead

2Use your phone numberInclude your country codeSign inEmail or phone+1 555 010 0123Forgot email?Next
Step 2: try the phone number linked to your account.

If your account has a phone number linked to it, enter that number instead of the email address on the sign-in page. Use the full number with your country code. This can help when you cannot remember the exact address you signed up with.

3. Search Your Other Inboxes

your other email inbox3Search your otherinboxesLook for mailfrom GoogleGoogle AccountGoogleSecurity alert for your linked accountGoogleWelcome to your new Google AccountGoogleYour account recovery settings
Step 3: search other mailboxes for messages sent by Google.

If you are unsure of the address, search your other email accounts for messages from Google, such as a welcome message or a security alert. Try searching for “Google Account” or “security alert”. Also check the account list in any phone or browser where you were signed in before, since the address may still be saved there.

4. Use the Forgot Email Option

4Tap Forgot emailUse your recovery detailsFind your emailEnter your recovery detailsPhone or recovery emailFirst and last nameNext
Step 4: enter your recovery phone or email and your name.

On the sign-in page, choose Forgot email. Enter the recovery phone number or recovery email linked to your account, then the first and last name on the account. Google may send a code to confirm it is you, and then show the matching address so you can sign in.

5. Check Whether the Account Was Deleted

accounts.google.com5Try accountrecoveryIf it was deletedor inactiveAccount recoveryAnswer what you canLast password you rememberTry another wayNext
Step 5: try recovery from a device and place you normally use.

Google removes accounts that their owners deleted, and accounts that stay inactive for a long period, generally about two years, may be deleted too. If yours was removed recently, you may still be able to restore it through Google’s account recovery page, but that option is limited in time. Try recovery from a device and location you have used before, and answer as many questions as you can.

6. Try Another Browser or Device

accounts.google.com6Try anotherbrowserOr a private windowNew tabNew windowNew Incognito windowHistorySettings
Step 6: open a private window or switch to another browser.

Browser data or extensions can sometimes cause odd errors. Open a private or Incognito window, clear your cookies, or try a different browser such as Chrome, Edge or Firefox. Test on a phone as well. If another device signs in, the problem was stored data, not your account.

7. Create a New Account if Recovery Fails

7Create a new accountOnly if recovery failsCreate accountEnter your nameFirst nameLast nameNext
Step 7: start fresh with a new account if the old one is gone.

If recovery fails because the account no longer exists, create a new one. Go to the Google account creation page, enter your name, choose a new address, and verify with a phone number. Then update your sign-in details on important websites, including banking and shopping accounts. Add a recovery phone number and email right away.

Need More Help?

If Google finds your account but you still cannot get in, see our guides on Gmail password reset and Gmail login not working. Never share verification codes with anyone, even if they claim to be from Google support.

Gmail Password Reset: How to Recover Your Account in 7 Steps

Forgetting your Gmail password happens to everyone. Google lets you reset it yourself, usually in a few minutes, as long as you can show the account is yours. This guide walks you through a password reset step by step, on a computer or on your phone. Keep your phone nearby, because you will probably need it to receive a verification code.

1. Open the Sign-In Page

accounts.google.com1Open the sign-inpageUse any browserSign inUse your accountEmail or phoneForgot email?Next
Step 1: enter your email address on the sign-in page.

Open your browser and go to accounts.google.com. Type your full Gmail address and click Next. Check the spelling carefully, since a typo here sends the request to the wrong account. Using a device and network you often use also gives Google more confidence that it is really you.

2. Tap Forgot Password

2Tap Forgot passwordOn the password screenWelcomeyou@gmail.comForgot password?Next
Step 2: choose Forgot password instead of guessing again.

On the password screen, choose Forgot password. Avoid guessing several times first, because repeated wrong attempts can slow you down. Google then starts the recovery process for your account.

3. Enter an Old Password or Try Another Way

accounts.google.com3Try another wayif stuckOld passwords countAccount recoveryEnter the last password you rememberLast passwordTry another wayNext
Step 3: enter an old password or choose Try another way.

Google may ask for a password you used before. Enter the most recent one you remember, even if it is old. If you cannot recall any, choose Try another way. This shows the other verification options available for your account.

4. Choose How to Verify It’s You

4Choose how to verifyText message or emailGet a codeVerify it’s youText messageto ••• •• 42Recovery emailto r•••@mail.comSend
Step 4: pick the option you can reach right now.

Google shows the options that match your account. These can include a prompt on a phone where you are signed in, a text message to your recovery number, or a code sent to your recovery email. Choose the one you can reach right now. If a prompt appears on another device, tap Yes, it’s me.

5. Enter the Verification Code

accounts.google.com5Enter the code6 digits from yourphone or emailEnter the codeWe sent a code to your phone482916Resend codeNext
Step 5: type the six-digit code and click Next.

Check your messages or inbox for a six-digit code, type it into the boxes, and click Next. Codes expire quickly, so use it right away. If nothing arrives after a minute or two, go back and request a new code, and check your spam folder if it was sent by email.

6. Create a New Password

6Create a new passwordLong, unique and hard to guessNew passwordStrong passwordConfirm passwordSave
Step 6: enter the new password twice and save it.

Type a new password, then enter it again to confirm. Choose at least twelve characters and mix words, numbers and symbols. Avoid birthdays, names, and any password you use on other sites. A password manager can create and store a strong one for you. Click Save password to finish.

7. Sign In and Secure Your Account

myaccount.google.com7Turn on 2-StepVerificationThen check recoveryphone and emailSecurity2-Step VerificationRecovery phoneAddedRecovery emailAdded
Step 7: turn on 2-Step Verification and confirm your recovery details.

Sign in with your new password. You may need to sign in again on your other devices. Next, open your Google Account security page, turn on 2-Step Verification, and check that your recovery phone and email are current. This makes future resets faster and protects your account from others.

Can’t Recover Your Account?

If Google cannot verify you, try again from a device and location you have used before, and answer the questions as accurately as you can. Wait a day between attempts if you get blocked. Never share verification codes with anyone, even if they claim to be from Google support. If you also see sign-in errors afterward, read our guide on Gmail login not working.